Positive experiences with sales, service, and delivery
In the responses to our 2025 customer survey, smooth service and ease of contact stood out in particular. Customers praised Orbis’ knowledgeable sales team and technical support, and the overall service experience was considered flexible and efficient. The order–delivery process was also viewed as reliable: deliveries arrived as agreed, and any changes were communicated clearly and in a timely manner.
Strong recognition of our solutions across industries
Survey responses show broad interest in Orbis’ data-transmission solutions—from mobile networks and data centers to industrial connectivity and fiber-optic applications. The feedback reinforces Orbis’ long-standing position as a trusted partner for critical data-transmission solutions across a wide range of industries.
Expertise, service, and e-commerce—what customers appreciate most
Open feedback emphasized Orbis’ strong technical expertise, clear communication, and personal customer service—cornerstones of the Orbis experience for decades. Customers also shared valuable suggestions, including clarifying order-confirmation practices and improving response times in certain situations. Many respondents praised our Worbis webshop for its ease of use and fast pickup service, while also highlighting the continuing importance of personal support alongside digital channels. These insights help guide the further development of our processes and services—both online and face-to-face.
“Thank you very much for the excellent and smooth cooperation.”
“You could clarify the order-confirmation process a bit.”
“Worbis has worked extremely well, and the pickup service is fast.”
“Keep up the good work! 🙂 Excellent communication!”
Thank you for your trust
Customer feedback means a great deal to us. It supports our decision-making and helps guide our development efforts, so we can continue delivering high-quality, reliable solutions for critical data-transmission needs—always keeping pace with rapidly evolving technology.
We sincerely thank everyone who participated in the survey!
Want to learn more about our solutions?
We deliver critical data-transmission solutions that ensure reliable data flow across every layer of the network—from data centers and industrial environments to fixed and mobile networks and defense applications. Through our in-house production, we design and manufacture customized connectivity solutions that complement the portfolios of trusted partners such as Huber+Suhner and nVent SCHROFF.